The second-hand marketplace Users Voice Anger About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Modifications
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
